Terms of Service

1. About this service

ArdenWoW is an independent community project. These terms cover the ArdenWoW website, its account registration service, Donation Points purchases and access to the game.

ArdenWoW is operated by Arden Services, an independent online gaming project.

For account support, purchase or privacy requests, contact support@ardenwow.com.

2. Your registration

Provide an email you control, choose a unique password, and confirm your email to complete registration. You must have legal capacity to agree to these terms, or obtain the permission of a parent or legal guardian where required. Keep your credentials private and contact us if you suspect unauthorized use.

3. Registration and rewards

Confirmed eligible registrations receive entitlement to the Conquest of Azeroth Warchest described on the registration page: a Class Bundle with one choice of Master Class Cosmetic Set including its cosmetic weapon and themed mount; a Personal Bank; Riding Tome: Apprentice Riding; Tome of Specialization II; four 18-slot Imbued Netherweave Bags; the zone Keeper's Scrolls Norgannon, Golganneth, Khaz'goroth, Aggramar and Eonar; the Keeper's Scrolls Steadfast, Featherfall, Ghost Runner, Crafting Speed and Gathering Speed; two Vanity Collection Syncs; and a Scroll of Retreat to Orgrimmar or Stormwind, according to faction. Entitlement is recorded after email verification. Delivery requires a linked eligible game account and will occur when the applicable features are available. Accounts with a character that reached level 30 before the Live Server launched on October 24, 2026 also receive the Alpha Tester Rewards on the Live Server: the Lucky companion, the Autumn Harvesthog mount, the Riders of Azeroth Tabard and the Founder title. Registering does not immediately create a playable game account or deliver items. Duplicate or fraudulent registrations do not create additional reward entitlements.

4. Donation Points and Shop purchases

Donation Points (DP) are a virtual currency sold in fixed US dollar packages on the website and usable only in the ArdenWoW Shop. Buying DP grants you a limited, non-transferable license to use them in the Shop. DP and Shop items are not property, have no monetary value, cannot be exchanged for money, and cannot be sold or transferred between accounts. Payments are processed by PayPal or Terminal3. You must be 18 or older, or have the permission of a parent or legal guardian, to buy DP.

DP are added to your balance once the payment is confirmed. Shop items are sent by in-game mail to the character you choose and must be collected within 180 days. Prices, packages and Shop items may change; completed purchases keep the price you paid. Game content, including purchased items, may change with game updates. Refunds and chargebacks follow our Refund Policy. An account restricted for breaking these terms receives no compensation for its DP or items, except where the law requires it.

5. Game availability

The Live Server launched on October 24, 2026 at 16:00 UTC. All characters and progress from before launch were wiped and did not carry over to the Live Server. There are no planned character or progress wipes. The level cap is 60. The game is under active development, and bugs or interruptions may occur. We will communicate material changes affecting access or advertised rewards. We do not guarantee uninterrupted service.

6. Acceptable use

Do not abuse registration, automate fraudulent accounts, bypass security checks, distribute malware, impersonate others, or interfere with the service. We may restrict access for abuse or security reasons. Contact us to dispute a restriction.

7. Communications and privacy

Registration requests account verification and game access communications. It does not subscribe you to unrelated promotional newsletters. Our Privacy Policy explains how personal information is handled. You may request account deletion by contacting the operator.

8. Ownership and third-party services

ArdenWoW is an independent community project and is not affiliated with or endorsed by Project Ascension or any game publisher or developer. Referenced names, artwork and marks belong to their respective owners. These terms do not grant rights to third-party intellectual property. External services have their own terms.

9. Responsibility and changes

We use reasonable care to operate the service, but the game is under active development. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded. Material updates will be dated and, where appropriate, communicated before taking effect. Applicable mandatory law continues to protect you regardless of these terms.